I am unable to sell to Trade. I am only a very small business and each of the items I have for sale is hand made. However, it may be possible to offer small discounts to groups/ BSG Branches and for teaching resources. Please contact me for details.
I endeavour to have most items in stock but should I receive orders that require a lead time, you will be notified as soon as possible.
Payments
All UK orders can be paid by cheque, postal order or Credit/Debit card. If you wish to pay by cheque or Postal Order please select the "Payment by post" option. The address to send your payment is shown directly below the Payment by Post button. Please make cheques payable to Dusky Rose and enclose a copy of the order with your payment.
Cheque payments will need to be cleared before any goods are despatched.
Credit and Debit card payments are made through Paypal or Google Checkout and you will be directed to their secure sites as you go through the checkout.
Please note: If your payment is made by e cheque via Paypal, I do not receive the order until the payment has cleared. This can take between 7-9 days.
Orders from outside the UK must be paid for using Paypal or Google Checkout.
Postage
UK ORDERS
Orders under £10.00 postage is £2.00
Orders over £10.00 and under £20.00 postage is £2.50
Orders over £20.00 and under £30.00 postage is £3.00
Orders over £30.00 and under £40.00 postage is £3.50
Orders over £40.00 postage FREE
Large orders will be sent by the most economical means. In most cases however, delivery will be by first class post. Items paid for using Paypal or Google Checkout will on weekdays be despatched the day following receipt of order, providing they are in stock. Orders received over the weekend will be posted early the following week.
I cannot be held responsible for failures to deliver on the expected date by Royal Mail, or any other circumstances which may delay the delivery of your parcel. Proof of posting is always obtained.
EUROPE
Orders under £10.00 postage is £2.25
Orders over £10.00 and under £20.00 postage is £2.75
Orders over £20.00 and under £30.00 postage is £3.25
Orders over £30.00 and under £40.00 postage is £3.75
Orders over £40.00 and under £50.00 postage is £4.50
Orders over £50.00 postage FREE
REST OF THE WORLD (USA, CANADA, AUSTRALIA etc.)
Orders under £10.00 postage is £3.00
Orders over £10.00 and under £20.00 postage is £3.50
Orders over £20.00 and under £30.00 postage is £4.00
Orders over £30.00 and under £40.00 postage is £4.50
Orders over £40.00 and under £50.00 postage is £5.00
Orders over £50.00 and under £60.00 postage is £5.50
Orders over £60.00 postage FREE
INTERNATIONAL ORDERS (Paypal or Google Checkout only)
Delivery for International orders will be by the quickest means possible (Air Mail)
If the checkout process does not list your country, please email to ask for a quote for postage. On acceptance, an invoice will be sent to you.
If you have any problems completing the checkout process, please let me know.
N.B. I am not responsible for any taxes that may be payable to your respective Governments. Please bear this in mind before placing an order.
CURRENCY CONVERTER
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I reserve the right to refuse a purchaser if I believe it is not in the best interests of this company to allow the sale.
Product Quality Control and Returns
Every effort is made to ensure that the goods you receive do the job they were intended for. The nature of these products is that they may have small blemishes/ air bubbles, and may differ slightly from veiner to veiner due to the fact that these are hand made. There also may be slight colour change in the silicone from time to time, but this is a manufacturers decision and is out of my control. These facts should in no way detract from the products use or spoil your creations.
In the unlikely event that you are sent faulty goods, please return them within 10 days for a replacement. Postage costs will be refunded.
Right to Cancel
If you are unhappy with your purchases, you have the right to return them to Dusky Rose within 7 days of receipt for a full refund. Cancellation must be received in writing and items must be returned unused and in their original condition and packaging.
Your Privacy
Under no circumstances will any information held by this company be given out to any other company or individual.
Contact
In writing to: Dusky Rose 242 Bellhouse Road Sheffield S5 6HT
or Tel: 0114 2497277
Copyright
The content of this site is protected, and passing off anothers work as your own is fraud. If you do wish to use any of the site content or any of the images, please contact me. I am very reasonable!
The content of this page is the sole property of Dusky Rose.
All Rights Reserved
